PRIVACY POLICY

Your privacy is important to us

At MaxCare, we respect your privacy and are committed to protecting your personal information.
Last updated: August 2026

1. Who We Are

MaxCare provides home nursing and care services to individuals and families across Ireland.

We process personal data in accordance with applicable Irish data protection law and the General Data Protection Regulation (GDPR).

2. Information We Collect

When you contact MaxCare or enquire about our services, we may collect information such as:

Your name
Email address
Phone number
County or location
Details you provide about care or support requirements
Information submitted through our website forms

We aim to collect only the information necessary to respond to your enquiry and provide our services.

3. How We Use Your Information

We may use your information to:

Respond to enquiries
Arrange care assessments
Discuss and coordinate care services
Create or manage care plans
Communicate with you about your care
Meet legal, regulatory or safeguarding obligations

We do not sell your personal information or provide it to third parties for their own marketing purposes.

4. Keeping Your Information Safe

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it by law.

5. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal data

To exercise any of these rights, contact us at info@maxcare.ie.

6. Sharing Your Information

Where necessary to provide care or meet our legal obligations, information may be shared with appropriate members of the MaxCare care team or relevant service providers.

We only share personal information where there is a legitimate reason to do so and appropriate safeguards are in place.

7. Contact Us

If you have a question about this Privacy Policy or how MaxCare handles your personal information, please get in touch.

PRIVACY & TRUST

Your information matters to us

Just as we take care seriously, we take the privacy and security of your personal information seriously too.
Contact Us